Incidents reported on status page for Fernand https://status.getfernand.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c8c2914cc5fb2a5afdf5ba3ee3d08f18.png https://status.getfernand.com/ en https://status.getfernand.com/ Tue, 09 Dec 2025 10:57:04 +0000 https://status.getfernand.com/#13602e3e62a67da562fb973c994bfb1191c408a177c30b5ddf82e815f67e2a19 app.getfernand.com recovered https://status.getfernand.com/ Tue, 09 Dec 2025 10:54:22 +0000 https://status.getfernand.com/#13602e3e62a67da562fb973c994bfb1191c408a177c30b5ddf82e815f67e2a19 app.getfernand.com went down https://status.getfernand.com/incident/769119 Tue, 18 Nov 2025 14:39:00 -0000 https://status.getfernand.com/incident/769119#c63153296129abf0250d9678774efd91c6979af3fe7f355651830e46769ba39e Cloudflare has now fully mitigated the issue and all our properties are back online. We'll continue monitor the situation and explore a multi-provider DNS setup and automated failover mechanisms to reduce reliance on any single provider and maintain service availability during similar events. https://status.getfernand.com/incident/769119 Tue, 18 Nov 2025 14:39:00 -0000 https://status.getfernand.com/incident/769119#c63153296129abf0250d9678774efd91c6979af3fe7f355651830e46769ba39e Cloudflare has now fully mitigated the issue and all our properties are back online. We'll continue monitor the situation and explore a multi-provider DNS setup and automated failover mechanisms to reduce reliance on any single provider and maintain service availability during similar events. https://status.getfernand.com/incident/769119 Tue, 18 Nov 2025 14:39:00 -0000 https://status.getfernand.com/incident/769119#c63153296129abf0250d9678774efd91c6979af3fe7f355651830e46769ba39e Cloudflare has now fully mitigated the issue and all our properties are back online. We'll continue monitor the situation and explore a multi-provider DNS setup and automated failover mechanisms to reduce reliance on any single provider and maintain service availability during similar events. https://status.getfernand.com/incident/769119 Tue, 18 Nov 2025 14:02:00 -0000 https://status.getfernand.com/incident/769119#58a6e94b8eb91d4c10ced0a931eaee9f0deb6e6a2a98d6ef023d153d043ad45a Our upstream provider (Cloudflare) is experiencing issues, taking many parts of the Fernand experience down. We are following the issue closely and will publish updates as we mitigate the problem. In the meantime, please refer to https://www.cloudflarestatus.com/ for direct incident response. Email flow is not impacted. https://status.getfernand.com/incident/769119 Tue, 18 Nov 2025 14:02:00 -0000 https://status.getfernand.com/incident/769119#58a6e94b8eb91d4c10ced0a931eaee9f0deb6e6a2a98d6ef023d153d043ad45a Our upstream provider (Cloudflare) is experiencing issues, taking many parts of the Fernand experience down. We are following the issue closely and will publish updates as we mitigate the problem. In the meantime, please refer to https://www.cloudflarestatus.com/ for direct incident response. Email flow is not impacted. https://status.getfernand.com/incident/769119 Tue, 18 Nov 2025 14:02:00 -0000 https://status.getfernand.com/incident/769119#58a6e94b8eb91d4c10ced0a931eaee9f0deb6e6a2a98d6ef023d153d043ad45a Our upstream provider (Cloudflare) is experiencing issues, taking many parts of the Fernand experience down. We are following the issue closely and will publish updates as we mitigate the problem. In the meantime, please refer to https://www.cloudflarestatus.com/ for direct incident response. Email flow is not impacted. https://status.getfernand.com/ Fri, 07 Nov 2025 06:40:32 +0000 https://status.getfernand.com/#54a4acf2e65dfe744314bb0a61f86a1b5e6fbc8e398961a62ec8562cf1118efe API recovered https://status.getfernand.com/ Fri, 07 Nov 2025 06:37:35 +0000 https://status.getfernand.com/#54a4acf2e65dfe744314bb0a61f86a1b5e6fbc8e398961a62ec8562cf1118efe API went down https://status.getfernand.com/ Fri, 07 Nov 2025 04:49:47 +0000 https://status.getfernand.com/#b7f7ddc8c10694fea87647e71289e711769cc76ed2af5b9a5088bff9b42b5f55 API recovered https://status.getfernand.com/ Fri, 07 Nov 2025 04:34:34 +0000 https://status.getfernand.com/#b7f7ddc8c10694fea87647e71289e711769cc76ed2af5b9a5088bff9b42b5f55 API went down https://status.getfernand.com/ Sat, 04 Oct 2025 15:10:51 +0000 https://status.getfernand.com/#03199143a9ef432d5f56cca94d58d168ddc9842066dae8c4a4ef1446fb0828ff API recovered https://status.getfernand.com/ Sat, 04 Oct 2025 13:46:55 +0000 https://status.getfernand.com/#03199143a9ef432d5f56cca94d58d168ddc9842066dae8c4a4ef1446fb0828ff API went down https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 09:55:00 -0000 https://status.getfernand.com/incident/722362#b18c0f90226a2954f7d9942e59cf49b8398219919f9be259f57160bfba45f5c9 We've definitely identified the issue. The service is back to normal and we will issue an update next week to better avoid this in the future. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 09:55:00 -0000 https://status.getfernand.com/incident/722362#b18c0f90226a2954f7d9942e59cf49b8398219919f9be259f57160bfba45f5c9 We've definitely identified the issue. The service is back to normal and we will issue an update next week to better avoid this in the future. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 08:24:00 -0000 https://status.getfernand.com/incident/722362#edcebf13a0f3c575508b503b1ba7be445b6042d4a16455f927a9724bc5dd32d0 The chat widget is working for almost all our users excepted a few and we are working toward fixing it for everyone. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 08:24:00 -0000 https://status.getfernand.com/incident/722362#edcebf13a0f3c575508b503b1ba7be445b6042d4a16455f927a9724bc5dd32d0 The chat widget is working for almost all our users excepted a few and we are working toward fixing it for everyone. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 06:56:00 -0000 https://status.getfernand.com/incident/722362#425c28b5d4d847f2dd36375a5abe8db535615b302535e62a8b1d49e9c3638b01 We've identified the issue and are working toward a solution. The API is now working as normal but the widget chat is still having troubles. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 06:56:00 -0000 https://status.getfernand.com/incident/722362#425c28b5d4d847f2dd36375a5abe8db535615b302535e62a8b1d49e9c3638b01 We've identified the issue and are working toward a solution. The API is now working as normal but the widget chat is still having troubles. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 06:16:00 -0000 https://status.getfernand.com/incident/722362#1b7c508bdffb236a7c928018c085868f5a14aded9fe419a01c978ffda9a970ec We are currently experiencing issues caused by a massive spike of connections to our chat widget, impacting our global service. We paused the chat widget until we sort the issue properly. We'll update this status page to let you know about this outage and we'll issue a full post-mortem once everything is completely solved. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 06:16:00 -0000 https://status.getfernand.com/incident/722362#1b7c508bdffb236a7c928018c085868f5a14aded9fe419a01c978ffda9a970ec We are currently experiencing issues caused by a massive spike of connections to our chat widget, impacting our global service. We paused the chat widget until we sort the issue properly. We'll update this status page to let you know about this outage and we'll issue a full post-mortem once everything is completely solved.