Incidents reported on status page for Fernand https://status.getfernand.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c8c2914cc5fb2a5afdf5ba3ee3d08f18.png https://status.getfernand.com/ en https://status.getfernand.com/ Sat, 04 Oct 2025 15:10:51 +0000 https://status.getfernand.com/#03199143a9ef432d5f56cca94d58d168ddc9842066dae8c4a4ef1446fb0828ff API recovered https://status.getfernand.com/ Sat, 04 Oct 2025 13:46:55 +0000 https://status.getfernand.com/#03199143a9ef432d5f56cca94d58d168ddc9842066dae8c4a4ef1446fb0828ff API went down https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 09:55:00 -0000 https://status.getfernand.com/incident/722362#b18c0f90226a2954f7d9942e59cf49b8398219919f9be259f57160bfba45f5c9 We've definitely identified the issue. The service is back to normal and we will issue an update next week to better avoid this in the future. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 09:55:00 -0000 https://status.getfernand.com/incident/722362#b18c0f90226a2954f7d9942e59cf49b8398219919f9be259f57160bfba45f5c9 We've definitely identified the issue. The service is back to normal and we will issue an update next week to better avoid this in the future. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 08:24:00 -0000 https://status.getfernand.com/incident/722362#edcebf13a0f3c575508b503b1ba7be445b6042d4a16455f927a9724bc5dd32d0 The chat widget is working for almost all our users excepted a few and we are working toward fixing it for everyone. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 08:24:00 -0000 https://status.getfernand.com/incident/722362#edcebf13a0f3c575508b503b1ba7be445b6042d4a16455f927a9724bc5dd32d0 The chat widget is working for almost all our users excepted a few and we are working toward fixing it for everyone. https://status.getfernand.com/ Thu, 11 Sep 2025 06:56:44 +0000 https://status.getfernand.com/#e89f135b0760e95f1cb5c4575ea718fa6d800a83ed2b063317c3f2e510daac23 API recovered https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 06:56:00 -0000 https://status.getfernand.com/incident/722362#425c28b5d4d847f2dd36375a5abe8db535615b302535e62a8b1d49e9c3638b01 We've identified the issue and are working toward a solution. The API is now working as normal but the widget chat is still having troubles. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 06:56:00 -0000 https://status.getfernand.com/incident/722362#425c28b5d4d847f2dd36375a5abe8db535615b302535e62a8b1d49e9c3638b01 We've identified the issue and are working toward a solution. The API is now working as normal but the widget chat is still having troubles. https://status.getfernand.com/ Thu, 11 Sep 2025 06:50:43 +0000 https://status.getfernand.com/#e89f135b0760e95f1cb5c4575ea718fa6d800a83ed2b063317c3f2e510daac23 API went down https://status.getfernand.com/ Thu, 11 Sep 2025 06:41:43 +0000 https://status.getfernand.com/#9d1d55bf6c6db9dfb17bc758f97e0105552a0d655d225ddf11740d118e7aac3b API recovered https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 06:16:00 -0000 https://status.getfernand.com/incident/722362#1b7c508bdffb236a7c928018c085868f5a14aded9fe419a01c978ffda9a970ec We are currently experiencing issues caused by a massive spike of connections to our chat widget, impacting our global service. We paused the chat widget until we sort the issue properly. We'll update this status page to let you know about this outage and we'll issue a full post-mortem once everything is completely solved. https://status.getfernand.com/incident/722362 Thu, 11 Sep 2025 06:16:00 -0000 https://status.getfernand.com/incident/722362#1b7c508bdffb236a7c928018c085868f5a14aded9fe419a01c978ffda9a970ec We are currently experiencing issues caused by a massive spike of connections to our chat widget, impacting our global service. We paused the chat widget until we sort the issue properly. We'll update this status page to let you know about this outage and we'll issue a full post-mortem once everything is completely solved. https://status.getfernand.com/ Thu, 11 Sep 2025 06:05:47 +0000 https://status.getfernand.com/#9d1d55bf6c6db9dfb17bc758f97e0105552a0d655d225ddf11740d118e7aac3b API went down https://status.getfernand.com/ Tue, 09 Sep 2025 15:21:24 +0000 https://status.getfernand.com/#dbb32fbac1354662d49652841e65affefa7bb208eaa7202669a01f0c535382f1 API recovered https://status.getfernand.com/ Tue, 09 Sep 2025 15:09:28 +0000 https://status.getfernand.com/#dbb32fbac1354662d49652841e65affefa7bb208eaa7202669a01f0c535382f1 API went down https://status.getfernand.com/ Sun, 17 Aug 2025 21:27:23 +0000 https://status.getfernand.com/#ee8b08922a5fea8d44ab94476c35d7bc62eb795115135010ee7f787077560d8c Support widget recovered https://status.getfernand.com/ Sun, 17 Aug 2025 20:03:25 +0000 https://status.getfernand.com/#ee8b08922a5fea8d44ab94476c35d7bc62eb795115135010ee7f787077560d8c Support widget went down