Fernand is unavailable
Resolved
Nov 2, 2026 at 4:16pm UTC
Everything is back online. We experienced a major spike in WebSocket connections, which we’ve now mitigated.
We’re sorry for the disruption. We’re continuing to monitor things to make sure everything stays stable, but you can consider this the all clear ✅
Affected services
Updated
Nov 2, 2026 at 4:03pm UTC
We have pushed a temporary fix and seeing improving performance. We are continuing to investigate the root cause, and will provide an update in 30 minutes.
Affected services
Created
Nov 2, 2026 at 3:27pm UTC
We're currently investigating an incident with Fernand. The app and API are unresponsive, but message ingestion is preserved.
Affected services